We won't sell you a window or door that we aren't willing to stand behind, and we promise that if you ever have a problem with one of our products or services, we WILL answer your call and will do our very best to resolve whatever problem exists as quickly as possible. If we make a mistake, we will own up to it and do everything in our power to make it right so that you are 100% satisfied.
In short: We promise to never dodge, avoid, or otherwise ignore your call if there is a problem. You call and you talk to the owners. Our Dedication And Commitment to 100% Customer Satisfaction is why Infinity from Marvin Hand-Picked Our Company To Be Louisville's Premier Installing Retailer. We are a family-owned and -operated business that has lived, worked and played in Jefferson County for over 40 years.
In those 40 years, we have seen a lot of windows and doors fail prematurely. In fact, we spent the majority of those years fixing and replacing other company's products. It was literally a full-time job and our only focus.
In short: We promise to never dodge, avoid, or otherwise ignore your call if there is a problem. You call and you talk to the owners. Our Dedication And Commitment to 100% Customer Satisfaction is why Infinity from Marvin Hand-Picked Our Company To Be Louisville's Premier Installing Retailer. We are a family-owned and -operated business that has lived, worked and played in Jefferson County for over 40 years.
In those 40 years, we have seen a lot of windows and doors fail prematurely. In fact, we spent the majority of those years fixing and replacing other company's products. It was literally a full-time job and our only focus.
Services
No single window or door will work for every situation-every home is unique.
Most people don't realize this, but a majority of the windows and doors being sold in the market place today are "builder grade/ contractor grade" products.
These windows and doors are built in mass quantities, to generalized specifications, with minimal attention to quality standards or engineering design.
In addition, the warranties are typically very limited, if you can even find someone willing to service them.
Builder grade/contractor grade windows are made for the Builder/Contractor who is looking for something they can buy off the shelf, in bulk, without requiring a relationship with the actual manufacturer.
Most people don't realize this, but a majority of the windows and doors being sold in the market place today are "builder grade/ contractor grade" products.
These windows and doors are built in mass quantities, to generalized specifications, with minimal attention to quality standards or engineering design.
In addition, the warranties are typically very limited, if you can even find someone willing to service them.
Builder grade/contractor grade windows are made for the Builder/Contractor who is looking for something they can buy off the shelf, in bulk, without requiring a relationship with the actual manufacturer.
Marvin Windows Dealer Offering Energy-Efficient Replacement Windows, Exteriors Doors & More for Homeowners in Louisville, KY & All Surrounding Areas.
Since 1974, Weber Windows has been the Marvin windows and doors dealer trusted time and again by homeowners looking for energy-efficient, well-made replacement windows and exterior doors.
We are a family-owned and -operated window and door company based in Louisville, Kentucky, making significant strides to improve home energy efficiency for clients throughout the surrounding region.
Since 1974, Weber Windows has been the Marvin windows and doors dealer trusted time and again by homeowners looking for energy-efficient, well-made replacement windows and exterior doors.
We are a family-owned and -operated window and door company based in Louisville, Kentucky, making significant strides to improve home energy efficiency for clients throughout the surrounding region.
When you hire Weber Windows, you get a team that has been working together for over 40 years.
Weber Windows is a husband and wife owned and operated business-right here in Louisville, Kentucky.
It's our name on the door, and we take a lot of pride in that fact.
The Weber family has been installing, repairing and replacing windows and doors for over 40 years and during that time Jeff and Carole learned one inescapable fact - they work best as a team.
Jeff knows what works technically, and Carole knows what works aesthetically.
Weber Windows is a husband and wife owned and operated business-right here in Louisville, Kentucky.
It's our name on the door, and we take a lot of pride in that fact.
The Weber family has been installing, repairing and replacing windows and doors for over 40 years and during that time Jeff and Carole learned one inescapable fact - they work best as a team.
Jeff knows what works technically, and Carole knows what works aesthetically.
Did you know that according to reports published by the Better Business Bureau, home improvement contractors are in the top 1% of the most complained about industries in the U.S. today - right up there with auto repair shops, cable providers and airlines?
Sadly, it would seem that shoddy workmanship, marginal work, and poor customer service are all too commonplace in today's home improvement industry.
The reason: far too many contractors choose to focus on the wrong thing-profits.
Because when you lose sight of what this industry is really about-people-you are far too willing to compromise, far too willing to settle for shoddy work, and far too willing to cut corners to pad profits.
Sadly, it would seem that shoddy workmanship, marginal work, and poor customer service are all too commonplace in today's home improvement industry.
The reason: far too many contractors choose to focus on the wrong thing-profits.
Because when you lose sight of what this industry is really about-people-you are far too willing to compromise, far too willing to settle for shoddy work, and far too willing to cut corners to pad profits.
More people than ever are dissatisfied with the products and services they buy, according to a new report from Arizona State University's W.P. Carey School of Business.
And when there is a problem, we're less happy with the customer service we receive.
The number of households that experienced "customer rage" - saying they were very or extremely upset about the company response when they complained - jumped from 60 to 68 percent since the last survey in 2011."
Time-and-time again we have seen homeowners make a decision on what windows to buy based on price alone.
And when there is a problem, we're less happy with the customer service we receive.
The number of households that experienced "customer rage" - saying they were very or extremely upset about the company response when they complained - jumped from 60 to 68 percent since the last survey in 2011."
Time-and-time again we have seen homeowners make a decision on what windows to buy based on price alone.
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